Guidely vs Product Tour Tools (WalkMe/Pendo)

Guidely and product tour tools can look similar at a glance because both involve “guidance.” But they’re built for different users and different moments.

The core difference: built for the company vs built for the user

Product tour tools (often associated with WalkMe/Pendo-style tours) are typically:

Built by the SaaS company
Predefined and maintained by that company
Oriented toward onboarding, announcements, or adoption inside one product

Guidely is designed to:

Work for the user, not the SaaS company
Help you get unstuck across many products as a browser extension
Provide step-by-step, on-page guidance when you have a specific task to complete

When product tours work well

Tours can be great for:

First-time onboarding flows
Feature discovery
Controlled, repeatable paths defined by the product team

When Guidely is a better fit

Guidely is a better fit when:

You’re not a new user—you’re just blocked
The UI has changed and you can’t find where something moved
You need help completing a specific task right now, inside the product

A practical example

If your goal is: “Change my availability”

A tour might not exist for that workflow, or might be outdated.
Guidely is designed to help you through the steps while you’re on the page, grounded in official help documentation.

FAQ

Is Guidely an onboarding platform?

No. Guidely is not onboarding software and not a product tour system. It’s context-aware navigation and step-by-step guidance for users.

Does Guidely require the SaaS company to install anything?

Guidely is designed as a browser extension that works for the user.

Does Guidely take control of the UI?

No. Guidely is built around a core rule: it highlights the next step and does not take control without consent.

CTA

If you’re stuck in a SaaS tool and there’s no tour for what you need, try Guidely. Describe the destination and follow the steps—without leaving the page.